Administrative Office Technology


The Administrative Office Technology offers a wide selection of career training opportunities in the Administrative, Accounting, and Medical fields. Our graduates meet the constant demand for efficient administrative assistants, medical coders, computer applications operators, and bookkeepers.

Students will receive one trimester (four months) of training in general office assistant and one trimester in office software. In addition, students will choose an elective in administrative assistant, accounting assistant, or medical administrative assistant for their last trimester to complete their training. Both Administrative Assistant and Medical Administrative Assistant include practicum hours during the last trimester in which the student will be working in field to complete their training.

Class Schedule: Monday - Friday, 8 AM to 2:30 PM


Information Detail
Time Commitment Full Time
Typical Program Length 12 Months
Clock Hours 1,296
Class Type Day
Credentials Certificate, Diploma
Total Tuition/Fees $3,936.00
Textbook/Supplies Cost $563.00

Program Credentials

Option NameHoursCredentials
General Office Assistant 432Certificate
Administrative Support864Certificate
Administrative Assistant1296Diploma
Accounting Assistant1296Diploma
Medical Administrative Assistant1296Diploma

Campus Locations

Main Campus
1100 Liberty Street
Knoxville, TN 37919

Job Duties

Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Job Outlook

Bright Outlook: Yes

Currently employed in the area: 60,630

Current job openings per year: 6,310


First Trimester: 
AOT 0001 Worker Characteristic
AOT 1000 Technology Foundations
AOT 1010 Orientation & Safety
AOT 1020 Success Strategies
AOT 1030 Keyboarding & Data Entry
AOT 1040 Office Procedures I
AOT 1050 Computer Essentials
Second Trimester: 
AOT 0002 Worker Characteristic
AOT 2010 Word Processing Applications
AOT 2020 Spreadsheet Applications
AOT 2030 Office Procedures II
AOT 2040 Employability Skills
Third Trimester: 
AOT 0003 Administrative Assistant, Worker Characteristic
AOT 3010 Administrative Assistant, Business Communications
AOT 3020 Administrative Assistant, Customer Service
AOT 3030 Administrative Assistant, Financial Functions
AOT 3040 Administrative Assistant, Practicum & Simulations
AOT 0003 Accounting Assistant, Worker Characteristic
AOT 3050 Accounting Assistant, Accounting
AOT 3060 Accounting Assistant, Payroll
AOT 3070 Accounting Assistant, Computerized Accounting
AOT 0003 Medical Administrative Assistant, Worker Characteristic
AOT 3080 Medical Administrative Assistant, Medical Terminology
AOT 3090 Medical Administrative Assistant, Medical Ethics & Office Management
AOT 3100 Medical Administrative Assistant, Intro to Medical Insurance
AOT 3110 Medical Administrative Assistant, Electronic Health Records
AOT 3120 Medical Administrative Assistant, Medical Practicum & Simulation


Quickbooks, Prometric
Electronic Health Records (NHA)
Certified Billing and Coding Specialist (NHA)
Certified Medical Administrative Assistant (NHA)
Microsoft Office Specialist Certification


Jill Butler

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