Student Job Opportunity

Secretary III

PSCC-Magnolia Avenue Programs

Position Summary

Facilitate the efficient operation of the campus administrative office, providing support to the Dean, students, faculty, staff and community members. Receive students and guests as they come into the office. Serve as a liaison between various departments at the site campus and other Pellissippi State Community College campuses.

A summary of our benefits can be found at http://www.pstcc.edu/hr/benefits

Typical Duties and Responsibilities

30% Student Support – Interact professionally with a diverse population. Facilitate student services (registration, advising, financial aid, business office & other, as assigned). Process student admission paperwork in Banner software. Cross-train and cover for other departments, as assigned. Demonstrate excellent customer service. Monitor student workers. Support campus events and activities.

25% Secretarial Support – Serve as office assistant to establish and maintain the daily routine of the campus administrative office. Provide secretarial support for faculty, staff, and students to include maintaining resources (directories, schedules, inventories, reports, leave forms and time sheets, etc.), filing, preparing internal contracts, answering telephones, organizing projects, as needed.

25% Facilities Support – Communicate as necessary with facilities, security personnel, and other departments to assure smooth daily operations. Process room reservations and college calendar entries for meetings and activities through campus calendar software (25Live). Serve as point of contact for facility services and outside vendors.

20% Instructional Support – Coordinate faculty and staff requests and provide assistance, as needed to maintain classroom operation (computer, lighting, web access, projector, etc.). Coordinate distribution and collection of campus surveys.

Note: the College reserves the right to change or reassign job duties, or combine positions at any time.

Required Qualifications

• Minimum of a high school diploma
• Minimum of 2 years’ full-time experience in an office environment (Part-time work experience is calculated at 50% of full-time experience)

Preferred Qualifications

Knowledge, Skills, Abilities and Work Characteristics

Explaining step-by-step what is required to be admitted to college. Organizational skills, verbal and written communication skills, experience with word processing, database management, mail merge, requires minimal supervision, excellent problem solving skills. Proficiency in a foreign language (Spanish) would be helpful.

Posting Date: 8/11/2017

Closing Date: 8/28/2017

Special Instructions to Applicants

To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please be sure to include the Begin and End Dates under your Employment History. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Scan and attach required documents (diploma, High School Equivalency (HSE) Diploma, transcripts, certifications), and resume to the online application in Word or PDF format (less than 2 MB in size). Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

FLSA Status: Non-Exempt

Employment Category: Clerical/Support

Location: Pellissippi State Community College (Knoxville)

Location of Position: Magnolia Avenue Campus

Posting Number: 005907

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Do you have the minimum of a High School diploma or equivalent?

How did you hear about this employment opportunity?

(Open Ended Question)

Applicant Documents   Required Documents

Resume

Unofficial Transcript

Optional Documents

Cover Letter

Letter of Reference 1

Letter of Reference 2

Letter of Reference 3

Additional Document (s)