Information Technology Support Associate

• High school diploma or equivalent required with post-secondary technical IT diploma or CompTIA A+ and Network + Certified. A comparable combination of education and related work experience may be considered
• Minimum of two years’ work experience in networking, helpdesk/customer, hardware, software and network troubleshooting
• PC/MAC/Linux, Mobile devices, IOS/Android, server management, Experience in Active Directory, GPO creation/maintenance Equipment Deployment, Time efficiency and Prioritization, Cabling, ability to lift 30 lbs. at a time, MS Teams integrations, Virtualization, ability to use ladders and install equipment in difficult to reach areas ( i.e. Camera installation on perimeter areas.) Switch management, Firewall Management, VOIP, NAS/Cloud storage management.

APPLICATION SUBMISSION & REVIEW: To be considered for a position at TCAT Knoxville, you must create and submit an online application that includes your required documents. Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please be sure to include the complete begin and end dates under your employment history. Scan and attach all required documents to the online application in Word or PDF format to be considered.

REQUIRED DOCUMENTS TO BE SUBMITTED WITH APPLICATION:

Resume
Educational transcripts/diploma
Technical Certificate/Diploma (optional)

EMPLOYMENT DOCUMENTS: Current federal law requires identification and eligibility verification prior to employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. An offer of employment is contingent upon a successful background check.